Lack of translation and interpretation is a tremendous obstacle to accessing housing, healthcare, food banks, and social services, and participating in government decision-making processes.
- Chinese seniors try to participate in democratic processes by voting in elections, attending community consultations, and meeting with elected officials and city staff, but feel that their age, race, language, or level of education makes it easy for their opinions to be ignored.
- Chinese residents and retail shopkeepers feel that the government is systematically trying to displace working-class ethnic Chinese residents and businesses as the land becomes more valuable and the neighbourhood becomes more desirable.
- Often residents have not been informed about policy changes being proposed for their neighbourhood. The government is failing to reach residents and businesses.